FAQ

:: SHIRT SIZES - Please consult the following size chart to get an idea of the fit and feel of our shirts.

Shirts are slightly fitted, if in doubt order a size up.
Shirts are 100% preshrunk ringspun cotton.



:: SHIPPING INFO
Pandemic Soccer uses the United States Postal Service (USPS) for all our shipments, both domestically (USA) and internationally. FREE SHIPPING on all U.S orders. No code is needed, simply select the "Free Shipping" option during checkout. Orders will be shipped using USPS First Class service, with an average delivery time of 3-8 business days. Our sincere apologies, but at this time we are not able to offer free shipping for international orders. All International orders ship for a flat rate of $8.99 USD.



When will my order be shipped?
We ship within 2-3 business days after order is placed.

Do you ship to military addresses?
Yes. Please enter "APO" or "FPO" in the city field and then choose either AP/AA/AE from the state drop down on our checkout page.

I made a mistake in my order!
We can make changes within 12 hours after placing an order. After that, we offer returns and exchanges if you made a mistake.

What is your return/exchange policy?
If for any reason you are unsatisfied with your order, you may return any unwashed and unworn item for a full refund less shipping charges within 30 days of purchase. If you want to set up an exchange or return on a garment, please contact us using the form at the bottom of the page.

Custom duties/fees on International orders.
International orders may be subject to customs duties/fees. Check with your local laws regarding any taxes or fees you may have to pay once these arrive. 

Can I track my order?
Yes, we offer tracking through USPS for T-shirts and Sweatshirts. Tracking is not available for Decals and stickers.

 

 

:: PAYMENT INFO
We accept Visa, MasterCard, Discover, American Express, and Paypal. Unfortunately we can not accept checks, cash or money orders at this time.We take your safety seriously, our site is encrypted with 128-bit security so your personal information is safe.



:: PRODUCT INFO
T shirts are made with 100% preshrunk combed cotton fabric. Expect about 5-7% (about a half a shirt size) shrinkage after normal wash. 

:: What type of T-shirts do you use?
We print all of our T-shirts on lightweight soft, high-quality shirts. They are made of 100% ring spun cotton.

:: Washing instructions.
Wash warm, dry low. Although you should not expect any significant fading, wash colors separately from whites, especially on the first wash.

:: PRIVACY POLICY

:: How safe is my personal information?
We do not sell or distribute our customer base or newsletter e-mails to anyone. Your privacy is important to us and is completely guaranteed. When you give us your e-mail, address or phone number during the ordering process they are used for order confirmation purposes only.




:: CONTACT US
If you cannot find the answer that you’re looking for, please feel free to drop us a line using the form below. You can also reach us through Facebook and Twitter.